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Privacy Policy

Last Updated on 18th July 2025

1. Introduction

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Welcome to Growthmak! This Privacy Policy explains how Growthmak Solutions LLP ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, www.growthmak.com (the "Website"), use our services, or interact with us in any other way.

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is designed to comply with applicable data protection laws, including India’s Digital Personal Data Protection Act, 2023 (DPDPA), the EU’s General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

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By accessing our Website or using our services, you agree to the collection and use of information in accordance with this policy.

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2. Who We Are

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The entity responsible for your personal data (known as the Data Fiduciary) is:

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  • Company Name: Growthmak Solutions LLP
  • Operating Address: Bhartiya City, Thanisandra Main Rd, Devin Paradise Enclave, Bengaluru, Karnataka 560064, India.

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3. Information We Collect


We collect personal data in the following ways

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3.1. Information You Provide Directly

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  • Contact and Inquiry Data: When you fill out our "Get a Free Consultation" form, contact us via email, or otherwise inquire about our services, we collect information such as your name, email address, phone number, and company name.
  • Job Application Data: When you apply for a position with us, we collect the information you provide in your application, including your resume (CV), cover letter, employment history, and contact details.

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3.2. Information We Collect Automatically

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  • Usage and Device Data: When you visit our Website, we automatically collect technical information about your device and Browse activity. This includes your IP address, browser type and version, operating system, referral source, pages viewed, and the dates/times of your visits. We collect this data using cookies and similar tracking technologies.
  • Analytics Data: We use analytics tools like Google Analytics and Microsoft Clarity to understand how visitors engage with our Website. Clarity may record mouse movements, clicks, and scrolling activity to help us improve user experience.

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4. Our Role as a Data Processor

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In addition to collecting data for our own purposes, we also act as a Data Processor on behalf of our clients. When we run marketing and advertising campaigns, we may process personal data of our clients' customers. This processing is performed strictly based on the instructions of our clients (the Data Fiduciaries) and our contractual agreements with them. The client is responsible for ensuring they have a lawful basis to collect and share this data with us.

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5. How We Use Your Information

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We use your personal data for the following purposes:

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  • To Provide and Manage Our Services: To respond to your inquiries, provide quotes, and deliver the services you request from us.
  • To Communicate With You: To send you administrative information, service updates, and marketing communications (where we have your consent).
  • Recruitment: To process your job application and assess your suitability for a role at Growthmak.
  • Marketing and Advertising: To run and measure advertising campaigns, including using Meta (Facebook/Instagram) Pixel, Google Ads Tags, and LinkedIn Insight Tags for remarketing and conversion tracking.
  • Website Improvement: To analyze website traffic and user behaviour to maintain security, improve functionality, and enhance user experience.
  • Legal and Contractual Obligations: To comply with applicable laws, regulations, and to enforce our terms of service.

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6. Lawful Basis for Processing (for EU/EEA Users)

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Under the GDPR, we process your personal data based on the following lawful grounds:

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  • Consent: We rely on your consent to process data for sending marketing communications and for placing non-essential cookies.
  • Performance of a Contract: We process your data to take steps at your request before entering into a contract or to fulfill our contractual obligations to you.
  • Legitimate Interests: We process your data for our legitimate interests, such as improving our services, securing our website, and responding to your inquiries, provided these interests are not overridden by your data protection rights.
  • Legal Obligation: We may process your data to comply with our legal and regulatory responsibilities.

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7. Data Sharing and Disclosure

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We do not sell your personal data. We may share your information with the following categories of third parties only in the ways that are described in this Privacy Policy:

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  • Service Providers: We engage third-party companies to perform services on our behalf. These include:
    • CRM and Cloud Services: We use Zoho CRM for customer relationship management. Data is stored on Zoho's servers located in India.
    • Marketing Automation: We use WhatsApp Marketing Automation and other email marketing platforms to communicate with you.
    • Analytics and Advertising Partners: We share data with Google, Microsoft, Meta (Facebook), and LinkedIn to help us with analytics and advertising.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owner.
  • Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

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8. Cookies and Tracking Technologies

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We use cookies and similar technologies to operate and personalize our website. Cookies are small text files stored on your device. We use:

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  • Strictly Necessary Cookies: Essential for the website to function.
  • Performance Cookies: Help us understand how you use our site (e.g., Google Analytics, Clarity).
  • Targeting/Advertising Cookies: Used to deliver relevant ads to you (e.g., Meta Pixel, Google Ads Tag).

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You can manage your cookie preferences through the cookie consent banner on our website and by adjusting your browser settings.

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9. International Data Transfers

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We target customers globally, including in the USA and the European Union. Your personal information is processed and stored on servers provided by Zoho, which are located in India.

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When we transfer personal data from the EU/EEA or other regions to India, we ensure that appropriate safeguards are in place to protect your data, such as relying on our service providers' use of Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms.

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10. Data Retention

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We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. As a general rule, we will retain your data for a period of 2 years after our last contact with you, after which it will be securely deleted.

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11. Data Security

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We have implemented appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

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12. Your Legal Rights

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Depending on your location, you have certain rights regarding your personal data. These may include:

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12.1. For All Users (including under DPDPA in India):

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  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Correct and Update: You have the right to request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the erasure of your personal data under certain conditions.
  • Right of Grievance Redressal: You have the right to lodge a complaint with our Grievance Officer.

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12.2. For Residents of the EU/EEA (under GDPR):

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  • Right to Restrict Processing: You can request that we limit the processing of your data.
  • Right to Data Portability: You can request that we provide your data to you or another service provider in a machine-readable format.
  • Right to Object: You have the right to object to our processing of your data where we are relying on a legitimate interest.

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12.3. For Residents of California (under CCPA):

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  • Right to Know: You have the right to know what personal information we collect, use, and disclose.
  • Right to Delete: You have the right to request the deletion of your personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell personal information. You have the right to opt-out of the "sharing" of your data for cross-context behavioural advertising. To exercise this right, please contact us.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

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To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

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13. Children's Privacy

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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

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14. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically for any changes.

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15. How to Contact Us

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If you have any questions about this Privacy Policy, wish to exercise your rights, or have a grievance, please contact our designated Data Protection and Grievance Officer:

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  • Name: Mohammed Shahul Hameed
  • Email: mohammed@growthmak.com
  • Phone: +91 80896 95249
  • Address: Bhartiya City, Thanisandra Main Rd, Devin Paradise Enclave, Bengaluru, Karnataka 560064, India.